Welcome to HS Hardware
1. Information of company and product
Product | a. Wire diameter(thickness): 0.15mm to 50mm |
b. Material: Carbon steel(SWC), cold roller steel, stainless steel(SUS), beryllium copper, phosphor copper, brass, music wire or piano wire (SWP), 60Si2Mn, 55CrSi etc |
c. Finish: blacking, zinc/nickel/chrome/silver/gold plating, powder coated etc |
d. Application: Electronic products, Children’s toys, Locks, Watches, Glasses, Baby carriage, Bicycle, Kitchen appliances, Cameras, Printers, Office equipment, Precision equipment and various kinds of vehicles |
Company | a. Assessed supplier by Alibaba & Bureau Veritas First supplier in Xiamen that has passed the French Bureau Veritas certification |
b. Founded in 2004, but the company’s employees have 20 years of spring production technology experience |
c.Assumes responsibility for any and all product quality problems with 100 percent unconditional return or reproduction |
d. Able to provide OEM Services |
e. Employees: 40-80 and growing a. Technicians - more than 8 years b. Quality Control - 4 c. Salespeople - 8 university educated salespeople |
f. Advanced machines(CNC machine, compression spring machine, stamping machine and forming machine) |
2. Plant enviroment
3. Production flow chart
4. The following details are needed for a quotation
a. Wire diameter
b. Material
c. Surface treatment(Finish)
d. Total coils or active coils
e. Length
f. Radius
g. Angle
5. FAQ
a. How to package?
The items are placed in plastic bags, which are placed inside cartons then are
then sealed with lead. The bags and carton sized can be fit to your needs
b. When is the delivery time?
Delivery will occur between 10 and 15 days from order date. Faster delivery time
can be arranged if needed
c. How much is the MOQ?
To start of our good business relationship, we’d love to listen to your suggestion
d. What’s your payment method?
Paypal, T/T, L/C, Western Unions, are available
e. How can I get one sample for testing?
Free sample: We’d love to send you free samples which have in stock, and you
just need arrange shipment.
Charged sample: $100 for sample developed, and return after mass production
6. Reproduction and Refund Policy
An RMA (Reference) Number will be provided to customers, Return shipping charges will
be the buyer’s responsibility.
Potential Refund Issues:
1. Products received do not match the picture or description
a. Return for exchange - Return the products and we will resend the order as soon
as we receive /confirm/iation that the products have shipped.
b. Return for refund - HS Hardware will refund the payment as soon as the Company
receives the products
2. Products do not meet quality expectations or have some other quality issues.
a. Return for exchange - Customers do not need to send the products to HS Hardware;
they can instead provide a picture that clearly shows the problem
b. Return for refund - Customer do not need to send the products to HS Hardware;
they can instead provide a picture that clearly shows the problem
7. Customer Visiting
8. Certificates
9. Customer feedback
10. Clicking the below image for more products
11. How do I place an order
a. Sending us inquiry from via Alibaba or contact us by TM (Trademanager) directly
b. Offering technical drawing,detailed sizes or samples for a quotation. Also we could design
springs as per your request
c. /confirm/iing all of the terms, such as delivery time, payment terms, package, shipping way etc
d. Sending clients samples for testing
e. Starting mass production after samples approved
f. Notification of shipping time
g. Client feedback and After-sales Service
Thanks for your time. "Your order, Our honor"